Shipping & Delivery Policy

We know you’re excited to receive your custom jersey. Here’s what to expect.

Processing Time

  • Each jersey is made to order – please allow 5–7 business days for design approval, printing, and quality control.

Shipping Methods & Delivery Time

Estimated 10–15 business days

Delivery times are estimates, not guarantees. We are not responsible for delays caused by shipping carriers, weather, or other unforeseen events.

Shipping Costs

Shipping fees are calculated at checkout based on the delivery location and selected shipping method. Any applicable fees will be shown before you complete your order.

Order Tracking

As soon as your order ships, you will receive a confirmation email with a tracking number and a link to follow your package.

Multiple Items / Split Shipments

If you order more than one jersey, they may be shipped together or separately depending on production timing. You will receive separate tracking information if split.

Lost or Delayed Packages

If your tracking shows “delivered” but you have not received the package, please check with neighbors or your local delivery office first. If the package is confirmed lost, contact us within 10 days of the delivery date, and we will assist you in filing a claim with the carrier. We are not liable for lost packages after delivery confirmation.

Incorrect Shipping Address

Please double-check your shipping address at checkout. If you enter an incorrect address, contact us immediately. Once the order has shipped, we cannot change the address, and you may be responsible for reshipping costs.

Customs, Duties & Taxes

Any customs fees, import duties, or taxes are not included in our prices and are the sole responsibility of the buyer. We are not responsible for delays caused by customs processes.

Questions about your shipment? Email us at [email protected]