We are committed to protecting your online privacy. Without your continued support, the information collected by the website will only be used for the purposes and in the manner described in this Privacy Policy statement (the “Privacy Policy”).

Free Flight Information Collection

(a) When you purchase high-performance bamboo fiber clothing and/or other products from our website, as part of the buying and selling process, we will collect personal information you provide to us, such as your name, address, and email address.

(b) When you browse our website, we will also automatically receive your computer’s Internet Protocol (IP) address to provide us with information to help us understand your browser and operating system.

(c) Email Marketing (where applicable): With your permission, we may send you emails about our website, new products, and other updates.

(d) If you choose to interact with us through social media platforms or other third-party services, we will collect information you provide to us through those platforms.

(e) If you provide feedback to us or contact us via email, we will collect your name and email address, as well as other content contained in emails you send to us, so that we can respond to you.

(f) We may receive personal or anonymous data about you, such as demographic information, from certain third parties (e.g., Facebook tools). We will add this information about you that we have collected through this website to our services to improve the services we provide.

Consent

(a) When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return, we will obtain your consent, and we assume that you agree to our collection and use of this information only for that specific purpose.

(b) If we ask you to provide personal information for a secondary reason (such as marketing), we will directly ask for your consent or provide you with an opportunity to refuse.

(c) You have the right to request access to any personal information about you that we keep in our records.

(a) We may disclose your personal information if required by law or if you violate our Terms of Service.

(b) We may disclose certain information in order to evaluate or conduct a merger, divestiture, reorganization, restructuring, dissolution, or other sale or transfer of some or all of its assets (whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings), in which personal information about users of our website is one of the assets being transferred.

Shopify

(a) Our website is hosted on Shopify, Inc. Shopify provides us with an online e-commerce platform that enables us to sell products and services to you.

(b) Your data is stored through Shopify’s data storage, databases, and Shopify applications. Shopify stores your data on secure servers behind a firewall.

(c) Payment: If you choose to complete a purchase through a direct payment gateway, Shopify will store your credit card data. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for the duration required to complete the purchase transaction. Once the transaction is complete, your purchase transaction information is deleted.

(d) All direct payment gateways comply with the PCI-DSS standard, administered by the PCI Security Standards Committee, which includes brands such as Visa, MasterCard, American Express, and Discover.

(e) PCI-DSS requirements help ensure that our stores and their service providers securely handle credit card information.

(f) For more information, you can also read Shopify’s Terms of Service (click here) or Privacy Statement (click here). Mobile Service Terms

(a) To view the full Mobile Service Terms, please visit the Klaviyo Terms of Service page.

Third-Party Services

(a) We may share your personal information with third parties (including advertising networks, data analytics providers, social networks, marketing partners, our affiliates, and service providers) for business purposes. This does not include data opted in and consented to by the SMS sender; such information will not be shared with any third party.

(b) Generally, the third-party providers used by Klaviyo will only collect, use, and disclose your information to the extent necessary to provide the services provided.

(c) However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that Klaviyo must provide to them in connection with your purchases.

(d) For these service providers, we recommend that you read their privacy policies to understand how they will handle your personal information.

(e) In particular, it is important to note that some service providers may be located in or in different jurisdictions from yours, or their facilities may be located in different jurisdictions. Therefore, if you choose to continue with transactions involving the services of third-party service providers, your information may be governed by the laws of the jurisdiction where that service provider or its facilities are located. (f) For example, if you are in Canada and your transaction is processed by a payment gateway located in the United States, the personal information you use to complete that transaction may be disclosed under U.S. law, including the Patriot Act.

(g) Once you leave our website or are redirected to a third-party website or application, you will no longer be bound by this Privacy Policy or our website’s Terms of Service.

(i) Third-Party Links: When you click on links on our website, you may be directed to other websites. We are not responsible for the privacy practices of other websites and recommend that you read their privacy statements.

(j) Third-Party Data Sharing: We will not share your SMS marketing campaign information with any third party for purposes unrelated to providing you with the services of that marketing campaign. We may share your personal data, including your SMS participation or consent status, with third parties who assist us in providing SMS services, including but not limited to platform providers, telephone companies, and any other suppliers who assist us in sending SMS messages.

Security

(a) To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that your personal information is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

(b) If you provide your credit card information, it will be encrypted using Secure Sockets Layer (SSL) technology and stored with AES-256 encryption. While no internet transmission or electronic storage method can guarantee 100% security, we comply with all PCI-DSS requirements and implement other generally accepted industry standards.

Similar to other e-commerce and Shopify platforms, our website logs IP addresses and uses cookies and similar technologies to allow us to identify you and tailor your experience, and to provide information to us about how our users access our website.

Cookies are text files containing a small amount of information that are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to identify your computer when you browse website pages or return to previously visited websites or mobile applications. Cookies are widely used to ensure that platforms function properly or more efficiently, and to provide information to platform owners.

We use cookies to improve the online experience for visitors and to better understand website usage. For example, cookies can tell us if you have visited our website before or if you are a new visitor. Cookies also help ensure that the ads you see online are more relevant to you and your interests.

We may also collect your email address through cookies and pixels on the website, using trusted third-party partners. These partners may also combine your email information with other information they have access to, such as your mailing address, so that we can offer you relevant marketing offers via email and direct mail. If you do not wish us to collect your information, please contact [email protected] to opt out.

Cookies are broadly classified into two categories: (1) First-party cookies, which are sent directly to your computer or mobile device. These cookies are used only to identify your computer or mobile device when you revisit our website; (2) Third-party cookies, which are provided on our website by third-party service providers and can be used by third parties to identify your computer or mobile device when you visit our website. Third-party cookies are most commonly used for platform analytics (such as Google Analytics) or advertising purposes.

The website will only provide the following types of cookies to your computer or mobile device:

Cookie Type Purpose Cookies for essential purposes

These cookies are essential for providing you with the services offered by this website and for using certain features of it, such as accessing secure areas. Without these cookies, the services you request (such as transaction pages and secure login accounts) will not be possible.

Functional Cookies

These cookies serve a variety of purposes, including how the website is presented, its performance, and its functionality. However, their overall purpose is to enhance the visitor experience and enjoyment on our website.

For example, some cookies allow visitors to specify language, product, or other platform preferences.

Performance Cookies

These cookies are used to collect information about how visitors use our website.

The information collected does not identify any individual visitor but is aggregated. This information includes the number of visitors to our platform, the platforms that referred them to our website, and the pages they visited on our website.

We use this information to help operate our website more efficiently, collect broad demographic information, and monitor activity levels on our website.

Advertising Cookies

When you visit our website or click on an advertisement or promotional area on the website (if any), we use these cookies to serve you advertisements that are more relevant to your interests. Additionally, we use cookies to limit the number of times you see advertisements and to help us evaluate the effectiveness of our advertising and promotional campaigns.

These cookies are typically placed by advertising networks with our permission. These cookies remember the websites you visit and share this information with other organizations, such as advertisers.

Social Cookies

These cookies enable users to share pages and content through third-party social media and other websites and platforms. The companies that provide these cookies may also use your information to target advertising on other websites and platforms.

Shopping Cart Cookies
Our website uses cookies to help track items you add to your shopping cart, including when you abandon it. This information is used to determine when to send a shopping cart reminder message via SMS.

We may use non-essential cookies with your consent. You have the right to terminate this consent and refuse the use of cookies at any time, and we have explained how to exercise this right below. However, please note that if you choose to refuse cookies, you may not be able to use all the features of our website.

You can prevent cookies from our website from being placed on your computer or mobile device by changing your browser settings to adjust your cookie preferences. To do this, please follow the instructions provided by your browser (usually located in the “Help,” “Tools,” or “Edit” functions).

We will collect information about your computer or mobile device, including (if any) your IP address, operating system, login time, and browser type. We may use this information to better understand how visitors use our website and for internal reporting. We may anonymize this information and share it with advertisers, sponsors, or other businesses.

Age Consent: By using this website, you acknowledge that you have reached the legal age of majority in your state or province, or that you have reached the legal age of majority in your state or province, and that you consent to allow any of your minor dependents to use this website.

Privacy Policy Changes: We reserve the right to modify this Privacy Policy at any time. Please check back periodically. Changes and clarifications will take effect immediately upon posting on this website. If there are any material changes to this Privacy Policy, we will notify you immediately.

We will notify you of policy updates on this page so you understand what information we collect, how we use it, and under what circumstances (if any) we will use and/or disclose it. If our website is acquired or merged with another company, your information may be transferred to the new owner so we can continue to sell products to you.

California Resident Privacy Policy

Last Updated: October 27, 2020

Under the California Consumer Privacy Act (“CCPA”), consumers residing in California have additional rights regarding their personal information. If you are a California resident, this Privacy Policy supplement applies to you.

Categories of Personal Information Collected

The website automatically collects the following categories of personal information as described in Sections 1 and 7 above: Information collected; Cookies.

Commercial or Business Purposes of Collecting and Sharing Personal Information

Personal information may be collected and shared for one or more of the commercial or business purposes described in Sections 2, 3, 4, and 5 above.

Categories of Personal Information Disclosed

In the past 12 months, you may have shared the various types of personal information listed in Sections 1 and 7 above with third parties for business purposes.

Sale of Personal Information

No personal information has been sold in the past 12 months. The California Consumer Privacy Act (CCPA) defines “selling” personal information as a business disclosing, sharing, or providing a consumer’s personal information to another business or third party in exchange for money or other consideration. While we do not sell your personal information, you can opt out of the personal information sale service by contacting the compliance officer below.

California Consumer Rights
California resident consumers have the right to request access to specific personal information about them collected in the past 12 months. You can make up to two such requests within 12 months. You can also request more details about our personal information collection practices, as described above. If you are a California resident consumer, you also have the right to request the deletion of your personal information (with certain exceptions as described in Section 8 below), and even if you exercise any of your rights under the California Consumer Privacy Act (CCPA), you are entitled to equivalent service and pricing without discrimination.

Exercising the Rights of Access, Data Portability, and Erasure

You have the right to request the deletion of any personal information we have collected and retained about you, with certain exceptions. Your request must contain sufficient information to reasonably verify that you are the person against whom the personal information was collected. This information may include your email address, name, and account ID (only required if you already have an account). Upon receiving and confirming your verifiable consumer request, we will delete your personal information from our records (and instruct our service providers to do so).

Other California Privacy Rights

In addition to the California Consumer Privacy Act (CCPA), the California Civil Code (Ca. Civ. Code § 1798.83) also allows California residents who have a business relationship with us to request a list of certain categories of personal information that we have disclosed for third-party direct marketing purposes over the past 12 months. To make such a request, please contact the compliance officer below and state that you are conducting a California Shine the Light inquiry.